At Splitly ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect the following types of information:
Personal Information: Information that identifies you, such as:
Name and email address provided during registration.
Payment details (e.g., bank account or cryptocurrency wallet information) for processing subscriptions.
Transaction references (e.g., bank reference or TXID) for payment validation.
Usage Data: Information about how you interact with our Services, such as:
IP address, browser type, and device information.
Pages visited, time spent, and actions taken on our website.
Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience and analyze usage. See Section 5 of our Terms and Conditions for details on cookie usage and consent.
2. How We Use Your Information
We use your information to:
Provide and manage our Services, including processing subscription orders and payments.
Validate transactions and prevent fraud.
Communicate with you, including responding to inquiries and sending service-related updates.
Improve our Services through analytics and user feedback.
Comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
Service Providers: With trusted third parties who assist us in operating our Services (e.g., payment processors), bound by confidentiality agreements.
Third-Party Platforms: With service providers like TradingView, Netflix, or Canva to facilitate your subscription, limited to necessary account setup information.
Legal Requirements: When required by law, such as to comply with a court order or respond to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable technical and organizational measures to protect your data, including encryption for payment processing and secure storage of personal information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Restriction: Request restriction of how we process your information.
Objection: Object to certain processing activities, such as analytics cookies.
Data Portability: Request a transferable copy of your data in a structured format.
To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
Active subscriptions: For the duration of your subscription and account activity.
Legal obligations: As required by tax, anti-fraud, or other regulations.
Inactive accounts: Up to 2 years after your last interaction, unless you request deletion.
After the retention period, we securely delete or anonymize your data.
7. Third-Party Services
Our Services integrate with third-party platforms (e.g., TradingView, Netflix, Spotify). These platforms have their own privacy policies, which govern their use of your data. We are not responsible for the privacy practices of these third parties. Please review their policies before using their services through Splitly.
8. International Data Transfers
Splitly operates globally, and your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, using mechanisms like standard contractual clauses where necessary.
9. Children’s Privacy
Our Services are not intended for individuals under 18 without legal guardian consent. If we learn that we have collected personal information from a child under 18 without consent, we will take steps to delete it promptly. Contact us if you believe this has occurred.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and we will notify you of significant changes via email or site notification. Continued use of our Services after changes indicates your acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: